About Us - Your Voice
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About Us

Based in Barrie, Ontario, our forward-thinking team of highly-skilled professionals is always on the look-out for innovative tools to help our Clients better understand their Customers and have the advantage in their industry, to more easily and efficiently connect and communicate using any channel.

Making meaningful connections.

We are centred around building relationships and really understanding our Clients needs. We want to understand who our Clients are, what their goals and objectives are, where they want to go with their communication strategy and when they want to accomplish the goals and objectives they’ve defined. Our consultative connection with our Clients is what allows us to provide creative and agile solutions that bring them the results they want and need.

Safe, secure & reliable solutions.

We also know how important privacy and security are to you and your business. We go the extra mile to ensure the methods we use and the technology we provide keep information and data safe and secure.

Our Team

Jayson Millson – Chief Executive Officer

Jayson is one of the founders and a partner at Your Voice.  Jayson has more than 25 years of experience in call centre operations, automated communication, data management and analytics, insight driven marketing, marketing automation, self-service optimization, and workforce effectiveness.

He has developed market research, consumer survey, public opinion polls, and customer retention models for numerous organizations over the years, in such industries as banking, government, telecommunications, mortage, automotive, utilities, and accounts receivable.

Jayson is a highly skilled business process architect, contact centre communication expert, and customer journey champion. He is highly skilled in the use of SIP and VoIP solutions used in PBX applications to deliver unique customer experiences. Jayson has advanced knowledge of SQL for data examination, segmentation, modelling, trending, analysis, and reporting, along with expert knowledge of MS Office products.

He is certified on premise based dialing platforms; Melita Divine Conversations, Concerto Ensemble Pro, Aspect, Castel Connects, in addition to having advanced knowledge of various web based hosted Voice Broadcasting applications

When he isn’t working in architecting another cool communication solution for his Clients, you can find Jayson in the gym, on the ski slopes, or spending time with his family and friends enjoying all that life has to offer. He is a strong believer in “What you think, you become. What you feel, you attract. What you imagine, you create.” (Buddha).

Jayson has a Bachelor of Theology from EPBC (Master’s Seminary), Peterborough, ON.

 

Gord Hough, CPA, CMA – Chief Financial Officer

Gord is one of the founders and a partner at Your Voice. Gord has, over the course of his career, held several executive leadership roles, including:  CEO, CFO, VP Operations, and VP Sales in the equipment distribution and financial services industries.

Utilizing his engaging, personally inclusive leadership style combined with his functional expertise, Gord consistently not only builds and retains strong talented teams, but teams that are characterized by a high level of accountability. He has a history of being a committed and dedicated leader focused on delivering results on time and in line with profitability and portfolio quality requirements.

His diversity of executive leadership experience made him well suited to help guide the strategic and operational management required to set the direction and tone at Your Voice.

When Gord takes some down time (which is rare), you can find him pursuing his passions: alpine skiing, and his wife Linda. Gord is also quit skilled in the kitchen; his gourmet burgers are renowned!

Christoper Lamb – Chief Technology Officer

Christopher is a partner at Your Voice and oversees research and development of the solutions offered. He has 15+ years of experience in finance and payment systems, stored-value/loyalty card technology, and telecommunications industries.

His proficiency in several different programming languages, Linux based operating systems and a presence in the open source community makes him a driving force behind many creative and forward-thinking solutions. Chris possesses certifications on various automated dialing systems and is an experienced project manager, having managed several POS integrations.

When Chris isn’t working with his team to code the newest and coolest solution, he can often be found scouring the internet for interesting and industry changing ideas, mastering the gaming world, or totally disconnecting and working his family farm.

Chris has had a passion for programming and development from a very early age, and is a graduate of Conestoga College where he studied Computer Programming and Analysis.

Connect with your market.